Description
Are you a German speaker? Are you tired of the constant gloomy weather š and you want a little sunshine in your life?? š Embark āµ on a new adventure where you'll be able to work 100% remotely from all over Greece as a Customer Care Advisor for a multinational BPO company!āÆ
Responsibilities
- Managing of incoming calls
- Identify and access customersā needs to achieve satisfaction
- Build relations of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the methods/tools
- Keep records of customer interaction, process customer accounts and file documents
- Follow communication procedures, guidelines, and policies
Requirements
- Native or near to native German language (C2)
- Very good command of English language (B2 ā C1)
- Good MS Office skills
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively
Benefits
- Competitive Remuneration package
- Extra bonus depending on the performance appraisal
- Health care benefits and numerous other discounts
- Ticket restaurant
- Relocation Cost (Flight ticket, 4 weeks hotel accommodation, pick up from the airport)
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Why relocate?
Living in Greece? Itās a total vibe. ššļø Picture this: affordable living, chill work-life balance, and an amazing office view! š Life here moves at its own pace š, with bussin food and strong community feels that make every day feel like a mini vacation. š„ā¤ļø Plus, if youāre into culture, you're in for an epic mix of ancient history and modern living. Ready to make the move? Donāt wait, hit that #applynow and start living your best life!