What you'll do

• As a Customer Support for Healthcare, you'll assist with any questions and concerns regarding the product;
• Inform and educate customers about the functions of the device and safety;
• Support customers regarding questions about shipping, return, exchange policy and payment transactions;
• Actively participate in the optimization activities related to all customer service processes.

What you'll need

• Fluent written and verbal communication skills in German;
• Good level of English written and spoken (C1 level);
• Willing to start an international experience - work abroad;
• Able to handle sensitive information as a Customer Support for Healthcare;
• Excellent communication and interpersonal skills;
• Team spirit;
• Experience in telephone customer service (preferred).

Benefits

• International career in a multicultural environment;
• Possibility of cooperation with the leaders in in various industries;
• Intensive training and familiarization phase;
• Respectful and inclusive environment;
• A wealth of opportunities to progress and move business areas projects;
• Flexibility & Work/life balance as a Customer Support for Healthcare;
• Ample opportunity to grow and evolve within our organization;
• Accommodation in a room of a Teleperformance apartment;
• Initial flight expenses refund;
• Free annual flight to the homeland;
• Health Insurance since day one in the company;
• Free Portuguese language courses, water sports, soft trekking and much more.