Description
Are you a fluent Norwegian speaker? Don't miss this opportunity! Our client, a multinational BPO company, is looking for a Customer Service Advisor to join the team in Greece either remotely or onsite. Apply now!Ā
Responsibilities
ā¢Managing of incoming calls
ā¢Identify and access customersā needs to achieve satisfaction
ā¢Build relations of trust through open and interactive communication
ā¢Provide accurate, valid, and complete information by using the methods/tools
ā¢Keep records of customer interaction, process customer accounts and file documents
ā¢Follow communication procedures, guidelines, and policies
Requirements
ā¢Native or near to native Norwegian language (C2)
ā¢Very good command of English language (B2 āC1)
ā¢Good MS Office skills
ā¢Strong phone contact handling skills and active listening
ā¢Excellent communication and presentation skills
ā¢Customer orientation and ability to adapt/respond to different types of characters
ā¢Ability to multi-task, prioritize, and manage time effectively
Benefits
ā¢Competitive Remuneration package
ā¢Extra bonus depending on the performance appraisal
ā¢Health care benefits and numerous other discounts
ā¢Ticket restaurant
ā¢Relocation Cost (paid flight ticket, 4 weeks hotel accommodation, pick up from the airport)