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Spanish and/or Portuguese-Speaking Customer Experience Officer – Cyprus, Greece or Remote

Job post no longer accepts applications

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501-2000
Financial Services

Spanish and/or Portuguese-Speaking Customer Experience Officer – Cyprus, Greece or Remote

 

The Role:

We are looking for a passionate and self-motivated professional to join our Customer Experience Team.

The main responsibilities of the position include:

  • Deal with clients’ inquiries via live chat, email and telephone
  • Perform personal clientele analysis and take actions as required
  • Handle client inquiries appropriately and ensure that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieve targeted results

 

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Spanish and/or Portuguese speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required

 

Benefit from:

  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

 

All applications will be treated with strict confidentiality!

Related tags
communication
technical support
customer care
customer satisfaction
customer experience
customer support
customer
JOB SUMMARY
Spanish and/or Portuguese-Speaking Customer Experience Officer – Cyprus, Greece or Remote
Limassol
a year ago
Entry / Junior
Full-time

Job post no longer accepts applications
Spanish and/or Portuguese-Speaking Customer Experience Officer – Cyprus, Greece or Remote

Job post no longer accepts applications