helping customers with the settings of their accounts as well as downloading and installing apps and content.

process refund request on behalf of the customers.

assisting customers with setting up their payment accounts as well as troubleshooting related issues

guiding customers to report issues related with unauthorized charges and processing related request

offering a high-level support for developer issues and, where necessary, referring the customer to the developer

guiding customers on the usage of Gift cards

Our Client Offers:
* Multicultural Working environment
* Competitive salary
* Excellent relocation package (including flight ticket, taxi from the airport to the hotel, up to 2 weeks hotel accommodation)
* Production Bonus
* On-site canteen
* Great Benefits & Discounts (health, Greek language courses, etc.)
* Modern facilities and high technology devices and tools
* Casual dress code!
* Career Development Opportunities
* Our Client Program (summer camp for children, school stationary campaigns, etc.)
* Extra overtime pay
* In-House doctor and examination center
* Welcome event
* Employee Relations team to help new hires integrate in the Greek lifestyle and culture
* Employee Discount book with special employee offers and discounts