At Kariera.group, we are seeking talented individuals to join our clients’ dynamic teams. If you excel in customer service and seek a supportive environment, we want to connect with you these opportunities🤝.

Position: Contact Center Representative 

Location: Athens Greece (This position is based in Athens, Greece. Please note that we do not provide relocation or accommodation assistance)

Your role:

As a Customer advisor, you’ll be the voice of the company, providing exceptional service to valued customers.

Responsibilities:

• Handle incoming calls and emails with finesse ☎️📧
• Understand customer needs and provide accurate information🤝💡
• Cultivate trust through open communication🌟🗣️
• Meet personal & team service goals🎯🏆
• Keep records and process customer accounts📝📂

 What we’re looking for:

• Fluent in Polish (native or near-native) 🇵🇱
• Proficient in English 🇬🇧
• Your phone skills are excellent, and you’re a great communicator📞👂
• You can handle diverse customer personalities🤹‍♂️
• Prioritize effectively and manage your time⏰🔝
• Familiarity with technology 💡
• Upsell during interactions to boost revenue💰

 Training and beyond:

• Comprehensive Training: Kick off with a 2.5-week training in the office🎓🏢
• Nesting Period: An additional 3 weeks to fine-tune your skills🐣🔍

Perks and Benefits:

• Competitive salary  💶💸
• Plus a 10% monthly performance bonus 🌟📈
• Indefinite contract 📜🔒
• 14 salaries per year 💰🗓️
• Meal voucher 🍽️🎟️
• Private health insurance 🏥👓
• Employee events 🎉🎥🏛️

 Apply now for our Polish-speaking roles in Greece ⬇️

#Your Success Our Mission #karieragroupishiring #karieragroup