As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to be fluent in English.

Our client is an expert in people interactions, giving them the edge in delivering a superior customer experience in every contact. They are a strategic partner for many well known brands mainly focusing on customer service and tech support. Great benefits, career development opportunities and team and company events. You will get to work in a multicultural environment in Chania, Crete.

ABOUT THE ROLE

The role consist in handling and responding to end-users' requests through multiple contact channels

(phone, e-mail, chat).

It requires maintaining solid customer relationships by handling their questions and concerns with

speed and professionalism. Also, performing data entry and use of software programs.

Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world. 

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.

Are you interested? Apply today!

JOB REQUIREMENTS

• Native/fluent in Finnish - solid communication skills both written and oral
• Good communication skills in English, both written and oral
• Politeness, courtesy and good communication skills.
• Time management and multitasking abilities.
• Ability to work in groups.
• Flexibility in working hours and ability to work in shifts.
• Software skills.

WHAT WE OFFER

• Relocation package that includes: Air plane tickets and accommodation
• A new place to stay, taxi from the airport.
• Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.
• Paid trainings to keep you up to date on products and procedures.
• In-house doctor and medical insurance.
• Excellent career advancement opportunities.
• International working environment.
• Company-organised festivals, parties, excursions etc. throughout the year.
• Discounts for our employees all over Athens.