The Role
As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. You will be handling and responding to end-users' requests through multiple contact channels (phone, e-mail, chat).
The role requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism, as well as performing data entry and use of software programs.
The Requirements
- Native-level Japanese, fluent English
- Politeness, courtesy and good communication skills
- Time management and multitasking abilities
- Ability to work in groups
- Flexibility in working hours and ability to work in shifts
- Software skills
The Offer
- Relocation package that includes: Airplane tickets, 2 weeks free accommodation, agency support to find
- a new place to stay, taxi from the airport.
- Free support from the Employee Relations department during the hiring process, with regards to your
- Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.
- Paid trainings to keep you up to date on products and procedures.
- In-house doctor and medical insurance.
- Excellent career advancement opportunities.
- International working environment.
- Company-organized festivals, parties, excursions etc. throughout the year.
- Discounts for our employees all over Athens.
About Multilingual Jobs Worldwide
We are a leading multilingual recruitment specialist agency, connecting talent from France, the Netherlands, Belgium, Italy, Spain and many more with businesses from all over the world.
Multilingual Jobs Worldwide is a leading language Recruitment agency in Europe, we match the most exciting jobs with multilingual talent. Over the past 2 years we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.
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