Do you speak Spanish on a near-native level?

Are you committed to creating a safe and engaging online environment?

Our client, a multinational BPO company, is looking for a dedicated Content Moderator to join the team and help maintain the integrity of the platform.

As a Content Moderator, you will be responsible for monitoring and reviewing user-generated content to ensure compliance with our community guidelines and terms of service. You will play a crucial role in safeguarding the online community against inappropriate content and fostering a positive user experience.

Responsibilities

• Reviewing and approving or rejecting content submissions (comments, videos, images, or posts).
• Monitoring user interactions and taking action against violations (issuing warnings or bans).
• Collaborating with other team members and departments to ensure consistent moderation policies.
• Understanding client policies and guidelines.

Requirements

• Native or near to native Spanish language (C1- C2).
• Very good command of English language (B2).
• Good MS Office skills.
• Strong phone contact handling skills and active listening.
• Excellent communication and presentation skills.
• Customer orientation and ability to adapt/respond to different types of characters.
• Ability to multi-task, prioritize, and manage time effectively.

Benefits

• Competitive Remuneration package.
• 14 salaries per year.
• Extra bonus depending on the performance appraisal.
• Health care benefits and numerous other discounts.
• Relocation Cost (for candidates outside Greece).