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German Customer Advisor šŸ„ Medical Sector šŸ  Remote in Portugal + Relocation
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Customer Advisor with German (full home office)

Would you like to be part of a team focused on making people healthier? We need you! Work for an international project and become an expert in customer service within a pharma and medical environment.Ā 

German-speaking Customer advisor for a Health CompanyĀ 

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The company:

JoinĀ Insulet, one of the worldā€™s leading suppliers ofĀ technology-oriented health products. They provide contact lenses, care items, pharmaceuticals, and surgical instruments. With this range of services, the firm is uniquely positioned internationally between pharmacists, opticians, ophthalmologists, laser centers, patients, and customers.

The role

As a German-speaking Health Advisor,Ā you will be responsible for receiving incoming telephone and e-mail inquiries from B2B customers in one of these two areas: Pharma and Vision Care.

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āœ… Your Profile

  • You are proficient inĀ GermanĀ and fluent in English (oral and written)
  • You have good communications skills
  • Ability to handle customer inquiries in a professional and friendly manner
  • You are open-minded and eager to learn
  • Proactive and a team player, you like to help and work with other people
  • You are positive and motivatedĀ Ā 

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āœØ Your responsibilities

  • Answer incomingĀ telephone and email inquiriesĀ from German-speaking clients
  • Inform and advise customers about pharmaceutical products and medical devices
  • Reply to customer questions about indication, storage, and defined brief information (all other points are forwarded to the relevant specialist departmentsĀ 
  • Support and share your product knowledge

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ā¤ļø Benefits

  • High Salary
  • Relocation package: pick-up from the airport and administrative support for your integration in Portugal, reimbursement of flight costs, free annual flight home, accommodation in a company apartment in Lisbon
  • 2 weeks of paid training in software systems for electronic data processing and customer relationship managementĀ 
  • Full home office work
  • Private health insuranceĀ 
  • Free Portuguese courses, sports, and events
  • Join a global company with proper career progression

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If this working position sounds inspiring to you, we would love to meet you. We are searching for a German speaker with a passion for quality and high service levels.

Apply now!

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JOB SUMMARY
German Customer Advisor šŸ„ Medical Sector šŸ  Remote in Portugal + Relocation
Lisbon
2 months ago
No experience / No degree
Full-time