We offer

• Performance bonuses
• Paid training and education
• Relocation package (flight ticket and one month accommodation)
• Gym membership
• Potentially Spanish lessons
• Development opportunities (get promoted within the company)
• Public health insurance
• Regular company activities including hiking, team building, BBQ, etc

The job

As a Customer Support Agent/Representative, you will primarily take inbound calls and emails, and live chat with customers.
Your daily work as an account manager will include tasks like these:

• Inbound calls and email, live chat
• Different volume with each project
• All project efficiency and quality is important

Your qualifications

💭 You speak German at a native level and you are fluent in English (B2).

🎓 Experience in customer care is a plus.

💻 You have a good understanding and level of computer handling skills.

💪🏻 Excellent problem solving skills with the capability of research and identification of the right information.

🥇 You have strong communication and negotiation skills and you are service-oriented, professional, and thorough.