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Ref:COMA Norwegian
Norwegian job in Malta: Customer Experience Agent, iGaming (paid reolocation)
Job post no longer accepts applications

We Offer

  • Relocation package (flight, pickup from airport and accommodation)
  • Healthcare
  • Fantastic quarterly team events and weekly company events
  • Breakfast at the office on Mondays and Tuesdays.
  • Lunch at the office on Wednesdays.
  • A one-time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!)
  • On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere
  • €250 Annual Wellbeing Allowance (Claimable after probation).
  • €250 One-time Hybrid Allowance to help you set-up your home office.

The job

As a Customer experience agent in iGaming, you're in charge of tasks related to player satisfaction. You contribute to creating a positive user experience by addressing concerns, managing accounts, and facilitating responsible gaming practices. Your role extends to proactively identifying opportunities to enhance customer satisfaction and loyalty.

Your responsibilities include:

  • Handling player inquiries
  • Ensuring seamless gaming experiences.
  • Providing assistance on game rules, account management, and promotional offers.

Your qualifications

💭 You speak and write Norwegian at a native level and you speak English (B2).

🎓 Experience with customer care is a plus and interest in the iGaming industry is an advantage.

💻 You have a basic understanding and level of computer handling skills.

💪🏻 Excellent problem solving skills

🥇 Excellent communication and inter-personal relationship building skills

Related tags
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JOB SUMMARY
Norwegian job in Malta: Customer Experience Agent, iGaming (paid reolocation)
Saint Julian's
3 months ago
No experience / No degree
Full-time