Salary based on qualifications.
37-hour work week.
A Danish job in an international environment.
Friday bar, lunch together, team building activities
- Development opportunities: team leader - normally people stay in the company for 1-2 years, so it is a solid team you enter
Super cool stable work environment, Danish bosses
- Help to fix paperwork
We are currently looking for a Danish-speaking customer service representative for a large company specializing in online casinos. The office is located in Malta, and you will be part of a fantastic customer service team.
Your tasks will include:
✉️ Responding to customer inquiries via email and chat.
💪🏻 Ensuring that complex issues are resolved promptly and satisfactorily for the customer.
⚙️ Providing technical support and guidance to customers.
💻 Daily monitoring of the website's availability and functionality, reporting any issues affecting customers or site performance to the Customer Service Manager.
🗣️ Assisting in promoting new products and offers to customers.
💳 Assisting in other areas within the casino as required.
💭 Fluent in Danish and proficient in English.
💻 Excellent written communication skills.
🥇 Passion for delivering outstanding customer service and meeting internal goals.
👔 Preferred, but not required, experience in customer service or some form of digital work.
🎓 High school education.