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Dutch Speaking Customer Support Agent - Remote from anywhere in Portugal

Job post no longer accepts applications

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Staffing and Recruitment

Our international client in Lisbon is currently hiring Dutch Speakers to join their team for a logistics-related project. If this position sounds like you, keep reading!

Responsibilities

  • Processing pick-up orders.
  • Providing shipping information and quotations to customers.
  • Tracing packages and requesting proof of delivery.
  • Assisting customers’ needs by ordering supplies, and issuing messages and complaints.
  • Effective use of internal systems and functions.
  • Accurate and legible completion of relevant paperwork and forms.
  • Adhere to our processes and procedures.

Requirements

  • Native level of Dutch
  • Fluent level of English (B2)
  • Previous experience in customer support would be considered a plus.
  • Passion for customer support, competitive and a risk-taker
  • At least a high school diploma or completed vocational training
  • European citizenship or work permit for Portugal

Benefits

  • Possibility of working fully remotely from anywhere in Portugal (mainland)
  • Refund of the initial flight ticket to relocate to Portugal
  • Two yearly flight tickets to your home country.
  • Private health insurance
  • Career development, and learning opportunities.
  • Monday to Friday working hours on shifts from 7 am to 5 pm.
  • Social activities
Related tags
communication skills
customer care
logistics
customer service
communication
JOB SUMMARY
Dutch Speaking Customer Support Agent - Remote from anywhere in Portugal
Abrantes
a year ago
Entry / Junior
Full-time

Job post no longer accepts applications
Dutch Speaking Customer Support Agent - Remote from anywhere in Portugal

Job post no longer accepts applications