Are you passionate about providing excellent customer support and possess strong communication skills? Fluent in German and interested in exploring Greece? We are currently looking for a German-speaking Customer Advisor for a renowned Swedish online payment provider. This opportunity allows you to choose your work location anywhere in Greece or join the office in Athens.
About the Company:
Our partner company is a global leader in outsourcing customer service and experience, supporting various industries. The Greek branch is known for its multicultural work environment, employing individuals from different countries. With a 35-year history of award-winning excellence, our partner collaborates with Fortune 500 brands, offering the chance to work on diverse projects with top B2C and B2B brands.
Your Responsibilities:
As a Customer Advisor, you will efficiently resolve issues, provide excellent German-language inbound support via phone, chat, and email, address online banking inquiries, and maintain the internal ticketing system in English. You will contribute to a strong brand reputation, collaborating with team members to resolve tickets and responding to customer escalations.
Our Offer:
Our partner provides a comprehensive "carefree package," including relocation support for Athens-based roles, a choice between office-based or remote work in Greece, comprehensive training, a permanent employment contract, competitive salary, and private health insurance.
Your Profile:
Requirements include C2-level German, C1-level English, PC literacy, experience in a fast-paced operational environment or call center, excellent communication skills, patience, empathy, and a proactive, self-motivated approach. EU passport or a valid residence permit is mandatory.
About Us:
Multilingual Jobs Worldwide is a leading agency in multilingual and international recruitment, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. With over 300 partners in 30 countries, we've helped over 3,000 people find their dream jobs. Apply now for this exciting opportunity!