You need a valid European passport or work permit to apply for this position.
We Offer
š¢ Work from modern offices in Athens, surrounded by a dynamic and international team
š° Get 2 extra salaries per year - a total of 14 salaries
š Performance bonuses
š Development opportunities within the company (supervisor, quality analyst, CSR2, trainer)
š« Relocation package (flight, airport pickup, and 14 days accommodation)
š„ Health insurance
š” Help from real estate agents to search for the perfect apartment
š Assistance in opening a Greek bank account and handling paperwork
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The Job
Working in customer and IT support means that you are the first point of contact between users/customers and Microsoft. You'll represent Microsoft and provide technical and supportive assistance regarding products and purchases as well as troubleshooting errors. You will receive the necessary training before you start handling customers.
Your daily work will include:
āļø Provide support to customers via phone and email
š¢ Give accurate information by using the proper procedures from training
š¤ Handle customer questions in a professional and friendly way
š Follow management direction and provide feedback
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Your Qualifications
š¬ You are a native Swedish speaker and you speak English (B2 level)
š Experience in customer support is a plus but not a must
š» You have a basic understanding of computer handling skills
šŖš» You're eager to learn and youāre great at resolving problems
š„ Great communication and listening skills and you can easily create a good atmosphere over phone
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If you have any questions about this job, you are more than welcome to send us an email at info@jobsqd.com. Our recruiters are ready to help you!