About the Company

Join the #1 in online advertising platform with current annual revenue of more than 100 billion US dollars. It can place ads both in the results of search engines and on non-search websites, mobile apps, and videos.

💖 Your Profile

- French is your first language, and you are fluent in English

- You have a high school degree or a bachelor's degree

- You have an interest in online marketing products

- You are a strategic thinker

- Experience in technical troubleshooting, is a plus but not mandatory

📝 Your Responsibilities

- Assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat and social messaging channels               

- Understand the business goals of the clients and support them through a chat system

- Provide high-quality customer service

- Adapt the brand’s voice and tone

- Respond appropriately to customer escalations and escalate issues

- Respond to inbound customer requests, document relevant case information

✨ Benefits

- Performance Bonus

- Private health insurance since day 1

- Work future workplace will be in a modern office in Lisbon

- Get real career opportunities within the company

- Intensive training for all new employees

- Full-time position

- Be part of a multicultural team and work in a great environment

- Your relocation is organized by the employer including the reimbursement of the initial flight expenses, the accommodation and much more!

If you are a true team player, willing to work in an international team at one of the biggest tech companies in the world, apply now to this job offer and make your move to sunny Portugal!