You need a valid European passport or work permit to apply for this position.

We offer

• Work from modern offices in the vibrant city of Athens, surrounded by a dynamic and international team
• Get 2 extra salaries per year (total of 14 salaries)
• Performance bonuses
• Good development opportunities within the company (supervisor, quality analyst, CSR2, trainer)
• Relocation package (flight, airport pickup, and accomodation)
• Health insurance
• Real estate agent on our account to help you find an apartment
• Assistance in opening a Greek bank account, tax paperwork

The job

Your daily work will include tasks like these:

• Provide the highest level of support to our customers via phone and email on a range of issues
• Give accurate information by using the proper procedures (you will receive training)
• Answer customers' questions in a friendly and professional way
• Create a fantastic customer experience that people value
• Be responsible for following the direction of the management and providing feedback

Your qualifications

💭 You speak and write Portuguese at a native level and you are fluent in English (B2).

🎓 Experience in customer support is a plus but not a must.

💻 You have a basic understanding and level of computer handling skills.

💪🏻 You have a desire to learn and advance, and be a curious investigator and problem solver. Excellent analytical and problem-solving skills.

🥇 Strong communication skills via phone, attentive listening, and superior writing skills. 

YOU MUST HAVE A EUROPEAN PASSPORT TO APPLY!