Ref:TEGR Spanish
Spanish Customer Service, world's most famous magical streaming universe – remote in Greece
Job post no longer accepts applications
Staffing and Recruitment
2 months ago
Posted date2 months ago
No experience / No degreeMinimum level
No experience / No degreePartly remoteRemote policy
Partly remoteCome and work for the worldwide and most popular online streaming service, that holds all the magic and fairytale people want! The job is diverse and there is always a customer in need of your assistance. Therefore, it is important that you are a problem-solving individual with a positive attitude!
You need a valid European passport or work permit to apply for this position.
We offer
- Relocation package (flight, airport pickup, and accomodation)
- Work remote from anywhere in Greece - equipment will be provided!
- Get 2 extra salaries per year (total of 14 salaries)
- Work for the most famous magical streaming universe in the world!
- Performance bonuses
- Good development opportunities within the company (supervisor, quality analyst, CSR2, trainer)
- Health insurance
- Real estate agent on our account to help you find a nice apartment
- Assistance in opening a Greek bank account, tax paperwork
The job
Your daily work will include tasks like these:
- Give the highest level of support to customers via phone and email on a range of issues
- Give accurate information by using the proper procedures from training
- Answer questions in a friendly and professional manner
- Create a fantastic customer experience that people value and we are proud of
- Be responsible for following the direction of the management and providing feedback
Your qualifications
- You speak and write Spanish at a native level and you are fluent in English (B2).
- Experience in customer support is a plus but not a must.
- You have a basic understanding and level of computer handling skills.
- You have a desire to learn and advance, and be a problem solver.
- Strong communication skills with excellent phone conversation skills and active listening. You have good interpersonal relationship building skills.