Main responsibilities:

• Answer incoming communications from customers  (general enquiries, cancellations and amendments).
• Conduct research to provide answers for customers to resolve their issues.
• Provide accurate, valid, and complete information by using the right tools, methods, and processes. 
• Ensure a high level of partner service and a positive partner experience.

Requirements:

• Fluency in French and English.
• High school diploma or equivalent. 
• Ideally 6 months or more of customer services experience.
• Recognize, apply and explain your product or service knowledge.
• Computer savvy.

Benefits:

• Knowledgeable, encouraging, supporting and present leadership.
• Diverse and community minded organization.
• Career-growth and lots of learning opportunities for aspiring minds.
• 25 days annual leave per year.
• Excellent premises during training and employee engagement activities.
• Relocation assistance available.
• Performance bonus opportunities and benefits.

Know someone looking for their next career move? 

At SpotOn Connections, we value the power of personal referrals! We offer an exciting "Refer-a-Friend" initiative, giving you the great opportunity to earn €250 for every successful referral.   

Get in touch with us to kickstart your career today!