For Employers
Ref:COPO German
Kickstart your career in the world of Tech and Customer Support in Poland!

Job post no longer accepts applications

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Staffing and Recruitment

You need a valid European passport or work permit to apply for this position.

We Offer

šŸ’° Performance bonuses

šŸ” The choice to work remotely in Katowice or Szczecin (equipment will be provided) or from the office in Lublin

🌟 A benefit package, including LuxMed private medical care, MyBenefit cafeteria, and life insurance

šŸš€ A 5-week training program (4 weeks in Lublin, with paid transport and accommodation)

šŸ“ˆ Career development opportunities (grow internally: e.g. team leader)

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The Job

As a Junior Tech Support, your daily tasks will include:

šŸ“ž Handle customer calls, emails, and chats, providing top-notch technical support.

šŸ“§ Use Salesforce to log calls and respond to emails.

šŸ•µļø Use provided research platforms to gather information and solve tech issues.

šŸš€ Make escalations following the company’s procedures.

😊 Interact with customers in a friendly and professional manner.

šŸ“š Participate in training sessions.

šŸ‘„ Collaborate with higher-level support teams and report known issues.

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Your Qualifications

šŸ’¬ You speak German fluently and English at a B2 level

šŸŽ“ It’s a plus if you have experience in troubleshooting equipment like DSL routers, wireless routers, access points, network adapters and VoIP products

šŸ’» You have great computer handling skills.

šŸ’ŖšŸ» You're problem-solving and good at finding the right information.

šŸ„‡ Your communication and negotiation skills are good, and you are very professional and thorough.

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If you have any questions about the position, don't hesitate to reach out to info@jobsqd.com. We're here to help!

Related tags
technical support
customer support
customer service
customerservicejobs
customer care
remote
JOB SUMMARY
Kickstart your career in the world of Tech and Customer Support in Poland!
Lublin
2 years ago
No experience / No degree
Full-time

Job post no longer accepts applications
Ref:COPO German
Kickstart your career in the world of Tech and Customer Support in Poland!

Job post no longer accepts applications