It's time to take Netflix & chilling to a whole new level - we've got a great opportunity waiting for you in beautiful Athens!
You need a valid European passport or work permit to apply for this position.
We Offer
š” Work from your own home in Athens
š° Get 2 extra salaries per year (14 salaries in total)
š Performance bonuses to reward your hard work
š Amazing development opportunities within the companyāgrow into roles like supervisor, quality analyst, CSR2, trainer, and more
āļø A relocation package, including flights, airport pickup, and 14 days accommodation
š„ Health insurance
š¢ A real estate agent to help you find the perfect apartment
š Assistance in opening a Greek bank account and handling tax paperwork
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About Athens
After the sun sets, Athens turns into an awesome nightlife scene with endless rooftop bars and clubs. So say hello to sunny weather, long summers, and mild winters. And you'll get great work experience abroad with Netflix, all from the comfort of your own home!
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The Job
You will be the voice of Netflix support, providing professional technical support for all the German customers. Your daily tasks:
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š Provide top-notch support to customers via phone and email, tackling a range of issues.
š Give accurate and complete information following the proper procedures. Resolve payment issues, forgotten passwords, error messages, and account sharing.Ā
š¤ Build short-term relationships with customers; answer questions with courtesy, friendliness, and professionalism.
š Create a great customer support experience.
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Your Qualifications
š¬ You speak and write German fluently, and you speak English.
š Customer support experience is a bonus but not a must.
š» You've got basic computer skills.
šŖ You're a problem solver who loves to learn and grow.
š„ You're a communication champ, great listener, and an expert in building interpersonal relationships.
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Send us your CV and let's make Netflix & Greece your new favourite combo! šæ
You must have a European passport to apply.