You need a valid European passport or work permit to apply for this position.

We Offer

🏥 Health Insurance & Life Insurance & Family Plan (Spouse and Children)

✈️ Relocation package and help with your Portuguese tax number (NIF) and residence permit (NISS)

🍽️ Meal allowance: Enjoy 7.63 € per day of work

🎉 Performance bonuses 

🚀 Development opportunities (you can move to another project, become a team leader, quality analyst, or even join the HR department)

🥳 Awesome social events 

The Job

As a Customer Support Agent your daily tasks will include:

☎️ Taking inbound calls and emails, and engaging in live chats with customers.

📩 Handling varying call and email volumes.

📈 Ensuring efficiency and maintaining top-notch quality across all projects.

Your Qualifications

💬 You speak German fluently and English at a B2 level.

🎓 Customer care experience is a plus, but we're open to your potential.

💻 You' are comfortable with computer work.

💪🏻 You are great at resolving problems.

🥇 Your communication and negotiation skills are great, and you maintanín a professional, thorough, and satisfying service.

If you have any questions about the position, don't hesitate to reach out to info@jobsqd.com. Our recruiters are ready to guide and support you every step of the way!