You need a valid European passport or work permit to apply for this position.
🏥 Health Insurance & Life Insurance & Family Plan (Spouse and Children)
✈️ Relocation package and help with your Portuguese tax number (NIF) and residence permit (NISS)
🍽️ Meal allowance: Enjoy 7.63 € per day of work
🎉 Performance bonuses
🚀 Development opportunities (you can move to another project, become a team leader, quality analyst, or even join the HR department)
🥳 Awesome social events
As a Customer Support Agent your daily tasks will include:
☎️ Taking inbound calls and emails, and engaging in live chats with customers.
📩 Handling varying call and email volumes.
📈 Ensuring efficiency and maintaining top-notch quality across all projects.
💬 You speak German fluently and English at a B2 level.
🎓 Customer care experience is a plus, but we're open to your potential.
💻 You' are comfortable with computer work.
💪🏻 You are great at resolving problems.
🥇 Your communication and negotiation skills are great, and you maintanín a professional, thorough, and satisfying service.
If you have any questions about the position, don't hesitate to reach out to email@example.com. Our recruiters are ready to guide and support you every step of the way!