Responsibilities:  

• Establish an efficient, courteous and personalized contact with customers by phone, in Hebrew. 
• Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role. 
• Being multitasking and adapting to a very dynamic environment. 
• Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance. 
• Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals. 
• Establish and maintain effective collaboration with client’s partners. 
• Be able to maintain a constructive state of mind even in difficult situations. 

Requirements: 

• Fluency in written and spoken Hebrew and English. 
• Customer Service Minded, Customer Satisfaction is paramount.  
• A Genuine interest and passion for IT, the Internet tool, telecom and the field of tourism. 

Benefits: 

• Help with relocation. 
• Accomodation Assistance 
• Health insurance from day 1. 
• Online university. 
• Portuguese classes, events and “social club”. 

 
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