We are looking for Customer Support specialist with Finnish OR Danish OR Hebrew to work in Bulgaria (Remotely)

PHONE and E-Mail: Customer Care. Handling orders and deliveries Deliver exceptional assistance to our users through tickets and calls
Provide solutions to everyday device use questions on a case-by-case customer-oriented
approach
Play a crucial role in identifying emerging issues and bugs and communicating them to your
supervision team for a swift resolution
Collaborate with an amazing team of customer-friendly colleagues from diverse international
backgroundsCreate a value-based relationship with new & existing customers
Drive up-sell & cross-sell by prioritizing accounts with highest propensity to buy by clearly defining ideal customer profile and contact them via various channels
Execute Marketing Qualified Leads with a defined SLA to maximize revenue
Research customer contracts and purchasing history in the customer management systems & external sources to figure out the expansion opportunity in an account
Manage the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook
Collaborate with other teams to maximize footprint of growing company streams
Engage as required, with the supporting functional teams to resolve issues raised by customers.

Monday-Friday office hours

Salary 2200-2300 BGN gross a month (around 1130-1200 Euro)

Tax are only about 10 per cent

Remote from anywhere in Bulgaria

Permanent contract

Relocation package