TECHNICAL SUPPORT AGENT WITH HUNGARIAN IN BULGARIA (HYBRID)
Job post no longer accepts applications
Staffing and Recruitment
3 months ago
Posted date3 months ago
Entry / JuniorMinimum level
Entry / JuniorPartly remoteRemote policy
Partly remoteWe are looking for a Technical Support Agent with Hungarian to work in Bulgaria (Hybrid position)
- Help client solve problems with Microsoft products
- Handling Business Clients’ Technical requests via outbound calls, ticketing system and remote sessions
- Analyzing service performance issues
- Setting case priority depending on the client needs
- Providing relevant solutions through established procedures
- Focusing on customer expectations and satisfaction
- Collaborating with other team members to provide high-quality support
Hybrid (office 30%, home 70% of the year) |
Monday - Friday |
- Are advanced in both Hungarian and English
- Have previous technical experience or relevant education
- Have excellent communication skills
- Are able to identify and understand clients’ needs
- Have the ability to present complex information in a simple way
- Are interested in specialization in various Microsoft services
- Are up for a fresh new challenge
JOB SUMMARY
TECHNICAL SUPPORT AGENT WITH HUNGARIAN IN BULGARIA (HYBRID)
Sofia
3 months ago
Entry / Junior
Full-time