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TECHNICAL SUPPORT AGENT WITH HUNGARIAN IN BULGARIA (HYBRID)
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We are looking for a Technical Support Agent with Hungarian to work in Bulgaria (Hybrid position)

  • Help client solve problems with Microsoft products
  • Handling Business Clients’ Technical requests via outbound calls, ticketing system and remote sessions
  • Analyzing service performance issues
  • Setting case priority depending on the client needs
  • Providing relevant solutions through established procedures
  • Focusing on customer expectations and satisfaction
  • Collaborating with other team members to provide high-quality support
Hybrid (office 30%, home 70% of the year)
Monday - Friday
  • Are advanced in both Hungarian and English
  • Have previous technical experience or relevant education
  • Have excellent communication skills
  • Are able to identify and understand clients’ needs
  • Have the ability to present complex information in a simple way
  • Are interested in specialization in various Microsoft services
  • Are up for a fresh new challenge
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JOB SUMMARY
TECHNICAL SUPPORT AGENT WITH HUNGARIAN IN BULGARIA (HYBRID)
Sofia
3 months ago
Entry / Junior
Full-time