Description and Requirements

General Administrative Assistant (m/f/d)

Position Overview:

The Administrative Assistant provides support to the Essen Ops Site lead and leadership team. Must be creative and enjoy working within a large, culturally-driven, global, results and community-oriented environment. The ideal individual will be capable of exercising good judgment in various situations, with strong written and verbal communication, administrative, and organisational skills, and the ability to balance/handle competing priorities.

Primary Responsibilities:

• The Administrative Assistant will be proficient in working independently on projects, from conception to completion.
• He/she must be able to work under pressure and handle a wide variety of activities and confidential matters with discretion including but not limited to the following: Travel management - request for approval, support team with travel arrangements
• Expense and Invoice management - filing monthly expense/Invoice reports - following local requirements global standards
• Assists with cross-functional internal and external meeting scheduling
• Perform general office duties and administrative tasks as needed
• Host for Executive visits both Telus Digital and Client visits
• Support the site leadership and co-ordinate initiatives that will improve dept engagement.

Skills Qualifications:

• 3+ years of administrative support
• Strong proficiency in English and German (C1 level) and good communication skills
• Proficiency in Windows, Google Workspace, Workday, Concur SAP
• Advanced expertise in local and global travel arrangements and management
• Strong analytical, presentation, and interpersonal skills
• Strong interpersonal skills and the ability to build relationships with stakeholders, including staff, and external partners
• Ability to learn new software as needed
• Ability to conduct research and present data in a concise and well-written manner
• Ability to work independently and with professional discretion
• Excellent time management, and problem-solving skills
• Independent self starter, take initiative to manage programs and think outside the box for solutions. Take ownership.

We will need these documents:

• Cover letter explaining your motivation and expectation for the new role.
• Extended curriculum vitae

Join our team and apply now!

If you are looking to develop your career, join our lovely team. Feel free to submit your CV (in English) including your salary expectations.

We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.

Equal Opportunity Employer

TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Applicants with special needs will be given preferential consideration if they are equally qualified.

Additional Job Description

Telus Digital is a dynamic organisation that thrives on innovation and collaboration and is committed to driving growth in the ever-evolving business landscape. We specialize in providing industry-leading solutions and services to Fortune 500 companies, with a strong focus on technology, consulting, and digital transformation.

Language Reference English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.