You need a valid European passport or work permit to apply for this position.
💼 Work in a fast-growing international finance company where innovation is of importance
🍽️ Meal vouchers
🌍 An international environment that's as diverse as it is inspiring, plus regular team events
🏋️♂️ Support for sports and cultural activities with 100 euros per year
🏡 A flexible hybrid work model; choose between working from home in Berlin or from the awesome office in Berlin
🚀 Opportunities for growth, the chance to bring your own ideas to life, and continuous learning through access to LinkedIn learning with over 8000 courses
🎁 Competitive benefits
As a Collections Specialist, your daily tasks will include the following:
☎️ Making phone calls and sending emails to customers with overdue payments
🗣️ Negotiating with and motivating customers to settle their debts
🕵️ Interviewing customers to understand reasons for payment delays
📈 Constantly monitoring payment agreements and keeping them up to date
🔍 Finding and updating debtor data (skip tracing)
💻 Recording collection activities in computer programs
📋 Handling other tasks assigned by your line manager
💬 You speak German at a native level, and English at a B2 level.
🎓 Experience in Collection is a plus, but a background in customer service is also welcome
💻 You have a basic level of computer literacy and can handle various software tools.
💪🏻 Strong interpersonal and communication skills to connect with diverse customers. You're confident, driven, and results-oriented.
🥇 You are compassionate and into problem-solving, troubleshooting, conflict resolution, and you have strong negotiation skills.
If you have any questions about the position, don't hesitate to reach out to firstname.lastname@example.org. Our recruiters are here to guide you every step of the way!