You need a valid European passport or work permit to apply for this position.

We Offer

💼 Work in a fast-growing international finance company where innovation is of importance

🍽️ Meal vouchers 

🌍 An international environment that's as diverse as it is inspiring, plus regular team events

🏋️‍♂️ Support for sports and cultural activities with 100 euros per year 

🏡 A flexible hybrid work model; choose between working from home in Berlin or from the awesome office in Berlin

🚀 Opportunities for growth, the chance to bring your own ideas to life, and continuous learning through access to LinkedIn learning with over 8000 courses

🎁 Competitive benefits

The Job

As a Collections Specialist, your daily tasks will include the following:

☎️ Making phone calls and sending emails to customers with overdue payments

🗣️ Negotiating with and motivating customers to settle their debts

🕵️ Interviewing customers to understand reasons for payment delays

📈 Constantly monitoring payment agreements and keeping them up to date

🔍 Finding and updating debtor data (skip tracing)

💻 Recording collection activities in computer programs

📋 Handling other tasks assigned by your line manager

Your Qualifications

💬 You speak German at a native level, and English at a B2 level.

🎓 Experience in Collection is a plus, but a background in customer service is also welcome

💻 You have a basic level of computer literacy and can handle various software tools.

💪🏻 Strong interpersonal and communication skills to connect with diverse customers. You're confident, driven, and results-oriented.

🥇 You are compassionate and into problem-solving, troubleshooting, conflict resolution, and you have strong negotiation skills.

If you have any questions about the position, don't hesitate to reach out to info@jobsqd.com. Our recruiters are here to guide you every step of the way!