Introduction to the Role and Team

In this role, you will play a key part in managing customer accounts, ensuring the timely collection of outstanding invoices, and maintaining strong relationships with French-speaking clients. You will work closely with internal teams, such as Sales and Customer Service, to resolve billing or payment issues and support essential month-end and audit activities.

The Role / What you'll do

• Monitoring customer accounts and ensuring timely collection of outstanding invoices.
• Contacting French-speaking customers via email to follow up on overdue payments.
• Applying incoming payments to customer accounts and reconciling discrepancies.
• Investigating and resolving payment issues, such as overpayments.
• Collaborating with internal teams (Sales, Customer Service, etc.) to address billing or payment concerns.
• Reviewing and approving Revenue Arrangements in financial systems.
• Maintaining accurate customer records and aging reports.
• Supporting month-end closing activities, including AR reporting.
• Assisting with internal and external audit requirements related to Accounts Receivable.

Your Profile / What you need to succeed

• Proficiency in French (B2 or higher) – both written and spoken.
• Proficiency in English, the company’s working language.
• Experience in Accounts Receivable or a similar finance role.
• Experience with ERP systems
• Excellent attention to detail and strong problem-solving skills.
• The ability to work independently while thriving in a team-oriented environment.
• Strong time management and organizational skills to handle multiple priorities effectively.

Our Offer

Why should you join us? You can take an established product-led company with a focus on having real and happy users, in a company with meaningful recurring revenue.

• Autonomy: We want to hire you because of your expertise and knowledge and we'll give you the space to do your best work
• Impact: Make a real impact in a post-merge set-up and use your expertise to build scalable processes
• Fair and equitable compensation. Final compensation will be determined by various factors, including knowledge, skills, experience, and geographic location.

SOUNDS LIKE YOU?

If you don't tick all the boxes however you think you'll thrive in this role we would like to learn more about you.