Location: Barcelona, Spain
Salary: €22.249 gross/year
Schedule: Full-time (39 hours/week), rotational shifts between 09:00–20:00 (Monday to Sunday, 2 days off per week)
Holidays: 27 working days per year

Overview of the company:

Our client is a global leader in digital business services, known for delivering world-class customer experiences for top international brands. They aim to build a work culture where employees feel motivated, supported, and proud of their work. In their vibrant Barcelona office, they are now looking to hire a Danish-speaking Travel Advisor to join their exciting team.

Role

As a Danish Travel Advisor, you will be supporting travelers and accommodation providers through a major online travel platform. Your main tasks include:

• Understanding and identifying customer needs
• Mediating between international travelers and accommodation providers
• Clarifying inquiries regarding services, payments, or technical issues
• Providing accurate information and following set procedures via email and phone
• Ensuring a consistently high level of customer satisfaction
• Working with various systems (CRM, Office 365, internal platforms)

Requirements

To be successful in this role you need:

• Fluency in Danish and advanced English
• Prior experience in customer service (B2B or B2C) or contact center environments is valued
• Excellent communication and listening skills (both written and spoken)
• PC literacy and ability to work with tools such as Office 365 and CRM platforms
• Strong problem-solving attitude and attention to detail
• Open-mindedness toward changing business priorities and processes
• Affinity with online travel/accommodation platforms
• Availability to work from the office and from home (within 100 km of the office)

Benefits

• Full salary: €22.249 gross/year
• Temporary contract with the opportunity for a long-term permanent role
• 3 weeks of paid initial training and continuous personal coaching
• Feel Good Program: Enjoy activities like Spanish lessons, running clubs, beach volleyball, and more
• Private health insurance offered with permanent contracts
• Flexible perks after the probation period (e.g., childcare transport aid)
• Work in a multicultural and international environment
• Modern office located - easily accessible via public transport
• Be part of a fast-growing industry with career growth opportunities

About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com