About the company

Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

What will you do?

• Assist Dutch-speaking Facebook users via chat, email, or phone.

• Resolve user concerns efficiently and effectively.

• Represent the brand professionally in all interactions.

• Ensure a high level of customer satisfaction.

Candidate profile

• Fluency in Dutch and intermediate English.

• Preferred experience in technical support.

• Customer-oriented with excellent communication skills.

• Able to handle confidential and sensitive information.

Employer offers

• Strong local salary.

• Relocation package, including:

  • Shared accommodation with private room.

  • Airport pick-up.

  • Initial flight expenses refund after 9 months.

  • Free annual flight to home country.

  • Private health insurance.

  • Assistance with tax registration, mobile setup, and bank account.

  • Free Portuguese language courses and leisure activities (e.g., water sports, trekking).

• Intensive training.

• Career growth opportunities within the company.