Job Title: Customer Service Specialist – Powering Greece 24/7
Location: Moschato, Attiki, Greece
Employment Type: Full-time (40 hours per week)
Contract Duration: Initial 6-month contract, with the possibility of extension
Salary: 14 salaries per year
Benefits: Paid holidays, private medical insurance, transportation bonus

Job Description:

Kariera.Group Recruitment Services is on the hunt for energetic problem-solvers to keep Greece powered—literally! ⚡ We’re recruiting on behalf of the biggest electricity provider in the country, and we need YOU to help customers with their questions, and the occasional "Why is my bill so high?!" meltdown. If you’ve got a cool head, a friendly voice, and a talent for explaining things, let’s talk!

Key Responsibilities:

• Take inbound calls from customers about electricity services, billing, and payments

• Help customers with power supply issues (no, we can’t fix their Wi-Fi, but we’ll try!)

• Provide info about tariffs, contracts, and energy consumption

• Diffuse customer frustration and turn their frown into a ⚡️

• Escalate technical issues to the right team when needed

• Keep accurate records because details matter!

Requirements:

• Previous experience in customer service is a plus, but enthusiasm is a must!

• Fluent in Greek (English is a bonus)

• Willingness to work 24/7 rotating shifts

• A problem-solving mindset with a can-do attitude

• Basic computer skills and CRM familiarity

• A friendly, patient, and customer-focused personality

What We Offer:

• Market-competitive salary with 14 payments per year

• Full-time gig with paid holidays

• Private medical insurance—because your health matters

• Career growth opportunities within the company

If you’re ready to be the voice that helps power Greece, apply now and let’s electrify your career! ⚡

How to Apply:
Apply now or send your CV to lilia.prati@karieragroup.com.

We can’t wait to meet you!

#kariera_group_recruitment #nowhiring #YourSuccessOurMission