For Employers
Airline Legal Advisor (Back-office)-Italian Speaker, Lisbon


Responsibilities:

  • Coordinate with National Enforcement Bodies (NEBs) to manage complaints and ensure regulatory compliance.
  • Handle correspondence with legal professionals regarding disputes and claims.
  • Assess passenger cases for compliance with transport regulations.
  • Collaborate with NEBs and legal teams to investigate reported issues.
  • Prepare and organize documentation for legal cases and pre-litigation procedures.
  • Engage in mediation efforts with NEBs to resolve disputes before escalation.
  • Monitor regulatory adherence and suggest improvements.
  • Maintain records of cases and track progress until resolution.

Requierments:

  • Fluency in Italian (written and spoken) and English (B2 level or higher).
  • Previous experience in customer service, legal support, or a related field.
  • Strong written and verbal communication skills.
  • Ability to navigate various systems and tools efficiently.
  • Attention to detail and problem-solving skills.
  • Experience with website builders or content management systems is a plus.
  • Must be legally authorized to work in Portugal.

Offer:

  • Full-time position with an indefinite contract (negotiable based on experience).
  • Great local salary in Portugal with performance-based incentives.
  • Relocation support for candidates moving to Portugal.
  • Training on company processes and industry-specific regulations.
  • Career development opportunities and specialized training.
  • Central office location in Lisbon.
Related tags
-
JOB SUMMARY
Airline Legal Advisor (Back-office)-Italian Speaker, Lisbon
Oslo
2 days ago
Entry / Junior
Full-time

Airline Legal Advisor (Back-office)-Italian Speaker, Lisbon