Description and Requirements

As a Human Resources Business Partner you collaborate closely with business leaders to align Human Resources initiatives and strategies with business goals. You partner with leaders to ensure legal/ policy compliance, talent attraction and retention, performance management, change management, engagement management, amongst others to drive business outcomes aligned to company culture.

Overview of tasks:

• Collaborate with business leaders to develop HR strategies that support business objectives
• Provide guidance to the leaders on the management of team members through their employment lifecycle to ensure policy/ legal compliance and reduce risk
• Partner with leaders in the management of organizational changes to ensure successful transition and adoption
• Partner with Talent Acquisition to ensure staffing needs are met, participating in the internal promotions process to foster equitable career development
• Manage recognition programs to acknowledge and reward team member contributions, ensuring fairness, transparency, and alignment with company goals
• Provide guidance to leaders on the performance management process and issues, including performance reviews and disciplinary actions
• Design and partner with business leaders to execute engagement initiatives and programs aligned with the company's values and culture; support the annual engagement survey process
• Provide support to onboarding and offboarding activities, ensuring company/ legal compliance

Your profile:

Qualifications:

• 4+ years of experience in Human Resources or equivalent role
• Bachelor's degree in Human Resources, Business Administration or related field
• Human Resources certifications are desirable
• C1 oral and written English

Core competencies:

• Giving support, focusing on customers, embracing technology, managing self-development

Functional Competencies:

• Knowledge of labor law and human resources best practices
• Strong business acumen
• Excellent stakeholder management and negotiation skills
• Excellent communication and interpersonal skills
• Ability to balance the needs of the organization with the rights and interests of the team members
• Ability to manage and remain calm in fast paced environment with competing priorities
• Ability to solve complex problems, to take a new perspective on existing solutions, to exercise judgment based on the analysis of multiple sources of information

What we offer:

• Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Great office at the city center of Essen
• Relocation support for candidates based outside of Essen (as applicable)
• Positive international working environment
• Fun Floor with PlayStation, table tennis, and much more
• Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks
• Attractive employee referral bonus programs
• Intriguing and diverse responsibilities

Join our team and apply now!

If you are looking to develop your career, join our lovely team. We will need these documents (preferably in PDF):

• Cover letter explaining your motivation and expectation for the new role.
• Extended curriculum vitae

We have digitized our recruiting process and are now offering virtual job interviews to all applicants.

About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 75,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.

Equal Opportunity Employer

TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Applicants with special needs will be given preferential consideration if they are equally qualified.

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Additional Job Description

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company? Then join our team in Essen as an HR Business Partner (m/f/d).

Language Reference English German

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.