The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.

Key responsabilities

• Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals
• Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement
• Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement
• Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards
• Collaborate with stakeholders and product teams to stay updated on offerings and to align sales strategies with business objectives
• Develop and implement training programs for new team members to ensure they are equipped with the necessary skills and knowledge
• Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals
• Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability

Candidate's profile

• Bachelor's Degree in related field from a four-year college or university with 2 - 4 Years of Experience preferred.
• Sense of professionalism and ability to develop relationships.
• Strong attention to detail.
• Self-starter, sense of urgency, and works well under pressure.
• Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.
• Proficient in Microsoft Office.
• Strong communication skills, both written and verbal.
• French or Italian language proficiency

What we offer:

• Full Relocation Support (including flights, accommodation & transportation)
• Indefinite contract
• Competitive remuneration package (14 Salaries/year)
• Achievable monthly performance bonus
• Daily meal voucher in Up Hellas Mastercard
• Private health insurance + Dental Care
• Opportunities for international Career through Concentrix International Mobility program
• Employee events
• Free gym, well-being activities, and a rooftop cinema with Acropolis views
• Enjoy your lunch break at our brand new corporate cafeteria 

You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.

Concentrix Hellas is an equal-opportunity employer

Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.