You are passionate about cars and looking for an opportunity to start or develop your career abroad? Join one of the most important French automotive brands and support customers while living an international experience in sunny Lisbon.
Your responsibilities and impact as a Customer Support Agent will be:
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Handle customer requests via phone and email
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Provide product information and answer customer questions
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Offer professional advice on product use
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Manage warranty cases and ensure proper follow-up
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Contribute to overall customer satisfaction with proactive solutions
Skills, qualifications and interests you need to succeed in this role:
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Native level of French and at least basic English (B1)
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Passion for the automotive industry
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Motivation, reliability and strong commitment to work
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Excellent communication and listening skills
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Strong customer service orientation and attention to quality
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Team spirit and openness to work with many nationalities
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No specific background required, full training provided
What’s in it for you?
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Type of contract: Long-term fixed-term contract, renewable every year
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Working hours: Full-time, 40h/week on rotating shifts (Mon-Fri, 7 AM – 6 PM)
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Salary conditions:
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With free accommodation in a shared flat (all bills included): 1040€ gross/month
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Without accommodation: 1240€ gross/month
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Relocation package for international candidates:
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Reimbursement of initial flight after 9 months
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Airport pick-up upon arrival
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Yearly return flight ticket to home country within the EU
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Help with administrative paperwork and opening a bank account
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Additional benefits:
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Private health insurance from day one
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Free Portuguese lessons, cooking classes, sports activities, and social events
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Paid training period: 50% of your hourly wage for 3 weeks
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Real career development opportunities in different paths
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The Company
With over 180,000 employees worldwide, this French automotive leader is recognized internationally. By joining their Lisbon hub, you will be part of a global network, working in a multicultural environment with opportunities to grow both professionally and personally.