Are you passionate about streaming entertainment and want to turn your interest into a full-time role? If you enjoy helping others and want to work in one of Europe’s most vibrant cities, this is your opportunity to join a leading telecommunications and entertainment provider in Lisbon.

Your Responsibilities:
As a TV Streaming Advisor, your daily tasks will include:

• Responding to customer inquiries by phone, email and chat regarding subscriptions, content or account concerns

• Advising customers on technical or service-related questions in a clear and friendly manner

• Helping ensure a seamless and positive experience for every user

• Recording customer data and following up on specific requests

• Contributing to team goals and delivering on performance targets

Your Profile:

• Native level of German and a good level of English

• Interest in the streaming and entertainment industry

• Strong communication and listening skills

• Customer focused and proactive attitude

• Open to learning and growing within a tech driven environment

• Positive mindset and willingness to work in a multicultural setting

What’s Offered:

• Permanent contract with a three month trial period

• Full time position with rotating shifts from Monday to Sunday between 8 AM and 5 PM

• Monthly salary package includes:

  • Base salary of 1100 euros gross (paid 14 times per year)

  • Monthly performance bonus of up to 200 euros

  • Meal vouchers worth 7.23 euros per working day

  • Reimbursement of part of transportation costs

  • Private health insurance and dental coverage after six months

Relocation Support (for candidates outside Portugal):

• Reimbursement of flight costs up to 400 euros after six months

• Company provided accommodation in a shared flat for 12 months (rental fee applicable)

Extra Benefits:

• Paid training and professional development

• Opportunities to grow into technical or leadership roles

• Work with internationally recognized entertainment brands

• A fast paced and supportive team environment

Living in Lisbon:

• Enjoy life in a European capital with a low cost of living

• Mild climate and access to beaches and outdoor activities

• Diverse food scene, friendly atmosphere and lively culture

• A large international community with many English speakers