Are you ready to start your international career in customer service? Would you like to live in Lisbon and help customers enjoy smooth and simple experiences? Join a multicultural team and bring your language skills to a dynamic service environment.

Your Responsibilities:
As a Customer Service Agent, your key tasks will include:

• Assisting customers via phone, email and live chat with general or product-related inquiries

• Collecting and updating customer information in the system

• Providing product guidance on subscriptions, payments and technical requirements

• Ensuring customer satisfaction with accurate and friendly communication

Your Profile:

• Native level of French and a good level of English

• EU citizenship or valid Portuguese residency card

• Interest in communication, service and international work environments

• Eagerness to learn, solve problems and provide quality customer experiences

• Willing to relocate to Lisbon or already based in Portugal

What’s Offered:

• Fixed term contract with yearly renewal

• Full time schedule of 40 hours per week with rotating shifts

• Monthly salary options:

  • With shared accommodation included: 1040 euros gross

  • Without accommodation: 1240 euros gross

Relocation Support:

• Reimbursement of your initial flight expenses after nine months

• Airport pick up upon arrival

• Annual return ticket to your home country within the EU

• Support with paperwork, bank account setup and relocation processes

Extra Benefits:

• Private health insurance after six months of employment

• Free Portuguese language lessons

• Cooking classes, fitness activities and social events

• 22 paid holidays plus Portuguese public holidays

The Company:
Join a leading multinational in Lisbon offering support services to international clients. With a strong focus on employee development, relocation assistance and integration into the local community, this company welcomes motivated individuals who are ready to begin their career in customer care.