Are you passionate about travel and customer care? Join a top holiday platform as a German-speaking Customer Service Representative and support travelers in creating unforgettable experiences from sunny Lisbon.

Your responsibilities and impact

You will be the go-to person for German-speaking customers, answering questions via phone and email, providing product advice, solving booking issues, and ensuring customer satisfaction throughout the journey.

What you need to succeed

Native-level German and solid English (C1)
Excellent communication skills and a positive mindset
Strong motivation to deliver quality service
EU citizenship or valid Portuguese work permit
Willingness to relocate to Lisbon

What’s in it for you

Unfixed-term contract with 30-day probation
Full-time schedule Monday to Sunday, 8:00–20:00
1,375€ gross/month + 300€ quarterly loyalty bonus
3,000€ signing bonus + 120€ performance bonus from month 4
Paid professional training
Private health insurance from day 1
Fun company events and international work culture

Relocation package for international candidates

Up to 200€ travel reimbursement after 3 months
Up to 360€/month accommodation allowance (3 months)
Assistance finding permanent housing

Your future company

You’ll join a global BPO leader serving over 750 top brands. With 170,000+ employees worldwide, you’ll be part of a multicultural team driving excellent customer experiences every day.

Ready for Lisbon?

Think sun, seaside, Portuguese cuisine, and a vibrant lifestyle — all while building your international career.