Airline Legal Advisor (Back-office)-Italian Speaker, Lisbon
Gestion du personnel et recrutement
il y a 18 jours
Date de publicationil y a 18 jours
Débutant / JuniorNiveau d'expérience
Débutant / JuniorTemps pleinType de contrat
Temps pleinCentre d'appel / Service clientCatégorie d'emploi
Centre d'appel / Service clientResponsibilities:
- Coordinate with National Enforcement Bodies (NEBs) to manage complaints and ensure regulatory compliance.
- Handle correspondence with legal professionals regarding disputes and claims.
- Assess passenger cases for compliance with transport regulations.
- Collaborate with NEBs and legal teams to investigate reported issues.
- Prepare and organize documentation for legal cases and pre-litigation procedures.
- Engage in mediation efforts with NEBs to resolve disputes before escalation.
- Monitor regulatory adherence and suggest improvements.
- Maintain records of cases and track progress until resolution.
Requierments:
- Fluency in Italian (written and spoken) and English (B2 level or higher).
- Previous experience in customer service, legal support, or a related field.
- Strong written and verbal communication skills.
- Ability to navigate various systems and tools efficiently.
- Attention to detail and problem-solving skills.
- Experience with website builders or content management systems is a plus.
- Must be legally authorized to work in Portugal.
Offer:
- Full-time position with an indefinite contract (negotiable based on experience).
- Great local salary in Portugal with performance-based incentives.
- Relocation support for candidates moving to Portugal.
- Training on company processes and industry-specific regulations.
- Career development opportunities and specialized training.
- Central office location in Lisbon.
RÉSUMÉ DE L' OFFRE
Airline Legal Advisor (Back-office)-Italian Speaker, Lisbon
Oslo
il y a 18 jours
Débutant / Junior
Temps plein
Airline Legal Advisor (Back-office)-Italian Speaker, Lisbon