Are you a Italian native speaker with a passion for customer service and tech support? We have an exciting opportunity for you!

Kariera group is recruiting on behalf of one of our clients in Athens, Greece, where you’ll provide top-notch support to customers using digital services and apps. 📱💻

Position Overview: 

As a CS & TS representative, you will be providing both customer service and technical support to ensure the best experience for customers. You’ll assist customers with tasks such as:

• Helping with account settings
• Assisting with downloading and installing apps
• Handling refund requests
• Supporting with payment account setup
• Troubleshooting technical issues

Key Responsibilities:

• Provide support via inbound calls, chats, and emails
• Help with apps, transactions, subscriptions, payments, and more
• Ensure customers are assisted in a timely and effective manner

Requirements:

• Italian native speaker 
• Fluent English 
• Familiarity with Internet applications and MS Office
• No prior experience required, but customer service experience is a plus
• Multitasking skills and the ability to handle customer inquiries efficiently

Working Hours:

• Working our may vary depending on the project - normally rotative shifts Monday-Sunday (5 days per week)
• Full-time, on-site in Athens, Greece or remote in Greece

Additional Benefits:

• Market-competitive salary  (14 salaries per year) + performance bonus
• Full paid training
• 20 days of paid holidays
• Relocation support to Greece for those moving to Greece   
• Comprehensive onboarding and training
• A supportive and engaging work environment with growth opportunities 🌱

If you're ready to join a dynamic team in a thriving city, apply today and take your career to the next level!

#kariera_group_recruitment #nowhiring #YourSuccessOurMission