Are you looking for a position that will help you learn more about the fintech sector? Do you enjoy working in the HR field and supporting customers with their onboarding and contracts?

If you thrive in a fast-paced, customer-centric environment and have excellent communication skills, we have an exciting opportunity for you in Valencia, Spain!

Your responsibilities and impact as an HR Payroll Support for the fintech industry will be:

• Engage with customers and app users via email, chat, and phone, ensuring swift and effective assistance.

• Ensure all contract-related activities are flawlessly executed. Assist new employees with their onboarding process and handle administrative tasks, such as VSO agreements and time registrations.

• Verify the accuracy of all documents, arrange work permits, and stay updated on Dutch legislation (NDA, GDPR - you’re well-versed in these!).

• Process customer feedback and assist in managing back-office functions. Keep everyone informed and ensure smooth operations. Serve as the go-to person for all salary-related matters, including payments and adjustments, for both permanent employees and freelancers.

• Identify opportunities for smarter processes and implement improvements based on feedback. 

Skills, qualifications, and interests you need to succeed in this role:

• Proficiency in the Dutch language at a native-speaking level and a C1 level in the English language

• You have at least 1 year of professional experience in a similar role 

• Competency in using computers

• Excellent communication skills

• You are proactive and solution-oriented

• You are interested in working in an ambitious team

What’s in it for you?

• Spanish classes

• Great Friday evening drinks

• Fitness boot camps to stay fit and active

• Mindfulness classes

• Work at a tech startup where you can develop and there is room for your ideas

• Improve your professional skills: communication, innovation, and implementation of new technology

• Free lunch and breakfast at the office

• An international working environment with 20+ nationalities

Your Future Company:
Based in Valencia, a refreshing scale-up environment is awaiting you to push your professional career. This Contact center is not outsourcing Customer Service Departments, but more co-scaling start-ups and support. You will benefit from its great atmosphere and chances to grow.