Description and Requirements

Your benefits:

• Competitive Salary: Earn 1605 EUR gross.
• Health Coverage: Private health insurance after 3 months of probation period.
• Set working hours: Mon-Fri fixed schedules and weekends off.
• Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
• Modern Workspace: Work in a great office, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.
• Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
• Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees .
• Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
• Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.

Your responsibilities:

• Daily Operations: Serve as the first point of contact for Telus Digital, handling phone calls, emails, and welcoming office visitors. Support office activities such as receiving/sending mail, managing meeting rooms, and maintaining office supplies. Coordinate travel bookings and assist in organizing internal and external events. Ensure conference and training rooms are prepared, catering is ordered, and visitors receive excellent service.

• Event and Corporate Identity Support: Assist in preparing and supporting events, including printing invitations and organizing advertising materials. Support on-site event activities (e.g., admission control, guest services). Ensure brand consistency in customer giveaways, presents, and all communication materials.
• Administration and Facilities Support: Manage visitor lists, security badges, and ID cards according to security standards. Monitor stock levels for office, cleaning, and catering supplies and coordinate orders. Handle office storage organization and assist with general facility management.

Your skills:

• Language Skills: Excellent verbal and written communication skills in English and Latvian (C1). Other language skills are an advantage.

• Experience: Previous experience in administration, office management, customer service, or similar roles is an asset.
• Work-related Skills: Highly organized with strong time management and multitasking abilities. Customer-oriented, positive, and proactive attitude. Creative problem-solver with attention to both details and the bigger picture.
• Technical Skills: Proficient with MS Office applications.
• Eligibility: EU citizenship or Latvian Residence Permit is required.

Join Us and Create Exceptional First Impressions!

Equal Opportunity Employer

TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity. Applicants with special needs will be given preferential consideration if they are equally qualified.

About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.

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Language Reference English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.