Are you passionate about customer service and helping people? Join our international team and work for a global leader in employee engagement and digital solutions, improving the experience of thousands of employees worldwide.

As a Dutch-speaking Customer/Technical Care Representative, you will support users of our digital platform by assisting with inquiries, guiding them through platform features, and ensuring a smooth and positive customer journey.

Key Responsibilities

• Provide excellent customer service to [Language]-speaking clients via phone, email, and chat.

• Assist users in navigating and optimizing their accounts or benefits through the platform.

• Resolve technical and account-related issues promptly and professionally.

• Guide customers on how to use platform features, including phone, emails or chat.

• Maintain strong product knowledge to deliver accurate and effective solutions.

• Ensure customer satisfaction through timely, empathetic, and solution-focused support.

Key Requirements

• Fluency in Dutch (C1/C2 level).

• Good command of English (B1/B2) for internal communication.

• Previous experience in customer service is an advantage.

• Tech-savvy and comfortable with digital platforms and apps.

• Strong communication and problem-solving skills.

• Willing to relocate.

• Proactive, empathetic, and customer-focused mindset.

What We Offer

• Competitive salary + performance-based bonuses.

• Comprehensive training and onboarding.

• Career growth opportunities within an international company.

• Private health insurance

• Supportive and dynamic multicultural team environment.

How to Apply

Ready to grow your career in customer service? Apply today by submitting your CV in English!