Do you enjoy browsing social media, watching videos, and reading comments? This is your chance to turn your hobby into a career. Join a dynamic team working at the intersection of social media regulation, digital freedom of speech, internal controls, and even EU policy-making.

Your responsibilities and impact as a Content Classification Expert will be:

• Reviewing and analyzing content (videos, images, text, audio) in line with established policies

• Classifying content according to typology and internal guidelines

• Responding to inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals

• Ensuring user and brand safety across platforms

• Working in a 24/7 rotating shift environment

Disclaimer: This role involves exposure to sensitive content, including vulgar material, violence, adult content, and misinformation.

Skills, qualifications and interests you need to succeed in this role:

• Native level of German and good level of English

• Awareness of social media trends

• Motivation, commitment, and attention to detail

• Openness to intercultural communication and the expatriate lifestyle

• Already living in or willing to relocate to Lisbon

• Valid Portuguese work permit

What’s in it for you?

• Contract type: 6-month or yearly contract, renewable

• Working hours: Full-time or part-time options with rotating shifts

• Salary options:

  • With free accommodation (shared flat, bills included): 1,100€ gross/month (based on experience)

  • Without accommodation: 1,470€ gross/month (based on experience)

• Relocation package for international candidates:

  • Flight reimbursement

  • Airport pick-up

  • Yearly two-way flight ticket to home country (within EU)

  • Assistance with paperwork and bank account setup

• Benefits:

  • Private health insurance from day one

  • Free Portuguese lessons, cooking classes, sports activities, and social events

  • Career development opportunities across multiple paths

Life in Lisbon:

• Colorful city with rich cultural history

• Affordable lifestyle for a European capital

• Famous Portuguese cuisine and café culture

• Friendly atmosphere and vibrant social life

• Warm climate and nearby beaches year-round

• Large English-speaking and international community

Your future company:
You will join a multinational leader in customer service and sales solutions, known for supporting some of the world’s top brands. With a focus on career growth, skill development, and social integration, you will be part of a team representing over 80 nationalities in Lisbon.