Are you fluent in French and looking for an exciting remote opportunity in Greece? Join our client’s dynamic team and work with some of the world’s most recognizable brands! 

Enjoy a rewarding role as a Customer Service Advisor, assisting customers via calls, emails, and chats while providing top-notch service. Take advantage of a relocation package that includes prepaid flights, initial accommodation, and full support for settling in Greece. Apply today and become part of a multicultural work environment! 

About the company 

Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. 

What will you do? 

• Handle calls, emails, and chats in French with professionalism and care. 

• Act as a brand ambassador, staying informed about promotions and current offers. 

• Address account and billing issues, upsell services, troubleshoot, and manage fraudulent orders and returns—always following provided guidelines. 

• Build and maintain strong relationships with customers, offering empathetic and professional service. 

• Record customer interactions in the CRM system, including shipping instructions. 

• Monitor and follow up on cases to ensure timely and effective resolution. 

Candidate profile 

• Fluent in French (C1/C2) with good command of English (B2+). 

• You must possess the legal documents required to work in Greece (EU passport or valid work visa). 

• Excellent communication and problem-solving skills. 

• Basic IT skills and ability to multitask effectively. 

• Strong interpersonal skills and adaptability to shift-based work schedules. 

• Prior customer service experience is a plus! 

Employer offers 

• 100% remote modality from anywhere in Greece

• Certified training to set you up for success. 

• 14 monthly salaries per year. 

• A host of benefits and discounts. 

• Opportunities for career growth and professional development. 

• Free Greek language courses. 

• Modern office facilities with relaxing break areas. 

• Company-sponsored events and a commitment to corporate social responsibility. 

• Relocation support, including prepaid flights, 2 weeks of initial accommodation, assistance from a real estate agent, and help with all necessary Greek administrative procedures, such as opening a bank account and obtaining a phone number. 

About Greece 

Greece offers a unique blend of rich history, stunning landscapes, and a welcoming culture—all with one of the lowest costs of living in Europe. Enjoy a Mediterranean lifestyle, beautiful weather, and a vibrant expatriate community while working remotely! 

About Multilingual Jobs Worldwide 

Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.