Are you interested in the medical and pharmaceutical sector? Join a company where your empathy and communication skills can positively impact people’s lives. The medical industry is expanding rapidly, and this is your chance to start a long-term international career in Lisbon.

Your responsibilities and impact as Pharmaceutical Customer Service Agent will be

• Answer customer inquiries via phone and email with clarity and empathy

• Provide helpful and accurate information about pharmaceutical products and services

• Ensure high levels of customer satisfaction in every interaction

• Offer support and guidance tailored to each customer’s needs

• Contribute to the success of the team by sharing feedback and solutions

Skills, qualifications and interests you need to succeed in this role

• Native level of French and at least B1 in English

• Empathetic, patient, and solution-focused approach

• Good listening and communication skills

• Commitment to professionalism and excellence

• Positive attitude and strong team spirit

• Motivation to live and work in Lisbon and embrace an international experience

• EU citizenship or a valid Portuguese work permit

What’s in it for you

• Fixed-term contract, renewable every year

• Full-time schedule: Monday to Friday, 9 AM to 6 PM

• Paid training (2 weeks) to prepare you for the role

Salary conditions

• With accommodation (shared flat, bills included): 1040 euros gross per month

• Without accommodation: 1240 euros gross per month

• During training: 50% of your hourly wages (lower taxes)

Relocation package for international candidates

• Reimbursement of flight expenses after 9 months

• Airport pick-up upon arrival

• Annual round-trip flight to home country within the EU

• Full support with paperwork and bank account setup

Extra benefits

• Private health insurance after 6 months

• Free Portuguese lessons, cooking classes, and sports activities

• Social events organized by the company

• 22 paid vacation days plus Portuguese public holidays

Your future company
Based in Lisbon, this multinational company is recognized as one of the world’s top providers of sales and customer service solutions. With a strong focus on employee development and well-being, they offer a multicultural environment where more than 80 nationalities collaborate. Join a dynamic workplace and explore real opportunities for career growth in the pharmaceutical sector.