Are you passionate about social media and up to date with the latest online trends? Would you like to ensure a safe digital experience for millions of users? Join a multicultural team in Lisbon and make an impact in the content moderation space.

Your Responsibilities

• Review user-generated content including videos, images, texts and audio

• Monitor and assess reports of abuse, policy violations and appeals

• Maintain user safety and enforce platform guidelines

• Ensure a high standard of content quality and accuracy

• Provide insights and feedback to improve moderation procedures

• Work in rotating 24/7 shifts in a multilingual environment

Note: this position involves exposure to sensitive content including violence, explicit imagery and fake news.

Profile and Skills Required

• Native-level fluency in French and good English communication skills

• EU citizenship or valid work permit in Portugal

• Interest in digital platforms and online safety

• Strong attention to detail and emotional resilience

• Excellent communication and collaboration skills

• Willingness to relocate to Lisbon and work in shifts

What You Get

• Long-term renewable contract

• Full-time role with 40 hours per week

• Rotating shifts covering 24 hours, 7 days a week

• Two salary packages:

  • With free accommodation: 1040 euros gross per month

  • Without accommodation: 1240 euros gross per month

• Paid training at 50 percent of hourly wages

• Private health insurance from day one

• Relocation support for international candidates:

  • Reimbursement of initial flight after 9 months

  • Airport pickup on arrival

  • Annual return flight to home country within the EU

  • Assistance with paperwork and bank account setup

• Free Portuguese classes, cooking lessons, sports and social events

• Career development opportunities in a global company

The Company
Join a global leader in customer experience management. With over 80 nationalities represented in its Lisbon office, the company offers a truly international environment where you can grow professionally, develop your language skills and build a long-term career.