Are you ready to gain experience in the financial industry while living in the vibrant capital of Portugal? Join a leading international customer experience company as a French-speaking Financial Support Advisor and support one of the world’s top financial institutions.

Your Responsibilities

• Respond to customer queries via email and phone

• Assist with banking-related inquiries and tech issues

• Manage client records and update internal databases

• Maintain compliance with company procedures and policies

• Support internal office activities and operational efficiency

• Collaborate with a multicultural team and contribute to success

Your Profile

• Native-level French speaker

• Good command of English

• Comfortable with written communication

• Motivated, detail-oriented, and reliable

• Previous customer service experience is a plus

• Sales/commercial background is a plus

• Team player with a proactive attitude

• Must have EU citizenship or valid work permit

What’s in it for you?

• Permanent contract

• Working hours: Monday to Saturday, rotating shifts 8:00–18:00

• Competitive package:
  • €890 gross/month x 14 months
  • Up to €100 performance bonus/month
  • €7.23 meal voucher/day
  • Transportation cost support
  • Private health & dental insurance (after 6 months)

Relocation Support

• Reimbursement of initial flight up to €400 (after 4 months)

• 4 months accommodation in shared apartment (rental fee applies)

• Help with paperwork and bank account setup

Perks

• Multinational and multilingual work environment

• Full paid training and growth opportunities

• Chance to work with one of the world’s most progressive financial brands

• Fast-paced and rewarding atmosphere in Lisbon