📍 Location: Sofia, Bulgaria
🗣 Languages: German (C1) & English (B1+)
🕒 Shifts: Day or Later Shifts (No hybrid option)
💰 Salary: 3,200 – 3,800 BGN (gross monthly)

⚽ Level Up Your Career in Online Sports Support!

Role: Online Sports Support Representative with German and English
Powered by: Astrea Recruitment – Connecting Talent with Opportunity for 18+ Years

At Astrea Recruitment, we don’t just fill roles—we build careers. Partnering with top-tier global employers, we’re on a mission to connect driven individuals with meaningful, long-term opportunities. Right now, we’re hiring for one of our trusted clients—a global business services leader specializing in digital customer experiences.

They’re seeking a motivated, German-speaking sports enthusiast to join their Online Sports Support team in Sofia.

🕹 What You’ll Be Doing:

• Deliver friendly and reliable support to users on virtual sports platforms

• Handle inquiries, issues, and requests quickly, clearly, and professionally

• Assist users with digital betting tools, games, and interfaces—step by step

• Ensure a smooth, satisfying user experience, even in tricky situations

• Flag and escalate any technical issues to internal teams

• Be a brand ambassador: act with empathy, integrity, and helpfulness

🧠 What You Bring:

• Fluent German (C1) and strong English (B1+) communication skills

• A passion for sports, gaming, and digital technology

• Calm, respectful approach to customer service—even under pressure

• Problem-solver with a can-do attitude and a team-oriented mindset

• Multitasker who thrives in a dynamic, fast-paced environment

• Attention to detail and solid organizational skills

🎁 What’s in It for You:

• Competitive salary: 3,200 – 3,800 BGN gross

• Relocation support to help you settle in Bulgaria

• Bonuses for performance and night shift compensation (if applicable)

• Transport and internet allowance (paid monthly)

• Private medical, dental, and life insurance plans

• Multisport card and employee discounts

• Extra bonuses for life events like marriage, childbirth, and graduation

• Central office location near public transport hubs

📩 Ready to Join the Team?

If you’re passionate about online sports, customer support, and working in a vibrant, international environment, we’d love to hear from you!

👉 Please send your CV in English with reference number SM_ included.

We treat your data with the utmost confidentiality, in full compliance with the Commission for the Protection of Personal Data (Astrea Recruitment, Reg. No 1809).